![]() Tap Open after the installation is complete. In the search bar, enter Malwarebytes, then tap Malwarebytes Mobile Security in the list of results. On your Android device, open the Play Store app. Please attach the file in your next reply. Follow the instructions below to download and install the app. Upon completion, a file named mbst-grab-results.zip will be found on your Desktop. You will be presented with a page stating, " Get Started!"Ĭlick the Advanced tab on the left columnĪ progress bar will appear and the program will proceed with getting logs from your computer Review Malwarebytes Privacy Policy and tap Accept and continue. Place a checkmark next to Accept License Agreement and click Next Follow the steps below to download and set up Malwarebytes Privacy: Open the Google Play Store app on your Android device and search for Malwarebytes Privacy. You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program not receive update notifications and its a less secure way to download. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. LibreAV is an attempt to detect malware in Android devices by utilising machine. If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:
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